Troubleshooting
Contact support
How to reach the team, and what to send so we can help quickly.
From inside a run
Select the Report an issue button (the bug icon) under the message box. It sends the team this chat's debug details, so you don't have to copy them.
By email
| For | Write to |
|---|---|
| Something not working | [email protected] |
| Plans, seats, invoices | [email protected] |
| Your data and privacy | [email protected] |
| A demo or a new project | [email protected] |
What to include
- What you asked forThe instruction, or what you were doing.
- What happenedThe message you saw, and which step failed if a run did.
- WhereThe project and workflow name.
NoteNever send passwords or API keys by email. The team never needs them to help you.
Answers to common questions are in the Help Center.
Something wrong or missing? Write to [email protected] about “Contact support”.Updated 26 Sep 2026